FAQ

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Are your ThermaHug pillows safe and all natural?

Yes. Our company insist on making the safest and most natural thermodynamic pillows possible. Our pillows reflect the qualities of a green product. By using all natural supplies and ingredients our company ensures the safety of our products. We use all natural cotton for our pillow covers. Many companies use synthetic fabrics, such as, suede, silk, fleece, satin, brocade, velvet, microplush and many other polyester blends. These unatural fabrics pose a fire hazard when heated in the microwave and because of the plastics within the synthetic fabrics they do not hold up to the heat and use like cotton fabrics do. Many companies also use flax seed as the filler in their pillows. Although flax seed is nutritional to eat it is not safe to be heated up in the microwave. Flax seed is a known fire hazard because of the oil inside the seed and can spontaneously combust. Click here  to read a Material Safety Data Sheet on flax seed. Our company has been making ThermaHug pillows for a long time and with our combined medical expertise and sewing knowledge we offer our clients a thermodynamic pillow they can trust to be safe, natural and to deliver the real therapy that they need.

How do I use my ThermaHug pillow?

Enjoy the relaxing benefits of your ThermaHug pillow in two ways. 

Heat therapy:  Place ThermaHug pillow on a microwave-safe container and place into microwave. Add small cup of water beside the container to provide moisture. Heat on high for 3 minutes and then shake item to distribute heat evenly. If more warmth is desired, continue to heat at 30-second intervals until desired warmth is reached. Be careful to heat the ThermaHug Face or Boo Boo pillow for 30 seconds to 1 minute only.

Cold therapy: Seal ThermaHug pillow in a baggy to keep clean and put into freezer. Let freeze for a couple of hours or overnight.

If the aromatherapy scent needs to be refreshed, dab essential oil onto edges of item. To clean, wipe with damp cloth and air-dry. To sanitize pillow just microwave for 1-2 minutes. Do not place or submerge pillow in water. 

Product Warning: 

Microwaves vary in power, so be cautious when heating your ThermaHug.  Overheating or misuse of the product can damage it and cause possible burn injuries while using.  Always test your ThermaHug before use to make sure it is not too hot.  Be aware that the eye area is sensitive and nothing too hot should be placed over it.  Always use a small amount of water in the microwave when heating your ThermaHug to provide moisture.  Never leave children unattended with product; materials may pose a choking or burn hazard. Consult a doctor before use if you suffer from diabetes, poor circulation, paralysis, sensitive skin or any other ailment that may lessen your ability to be sensitive to temperatures.  If pregnant or nursing it is advised to use caution before using Eucalyptus or Peppermint as an aromatherapy option.  It is always wise to consult a doctor prior to use of aromatherapy or any therapeutic device including ThermaHugs.    

Can I customize my ThermaHug pillow?

Yes. We understand that each person is unique and has their own dynamic needs. Our company enjoys being able to offer customizing options that identify with our clients taste and interest. We believe that by giving our clients the ability to choose their own fabrics, aromatherapy scents, embroidery options & gift wrapping that we ensure our clients will be extremely happy with their purchase. Our clients love their ThermaHugs because they are unique and matched to their interest as well as the best quality thermodynamic pilllows available.

Can ThermaHugs be heated and chilled?

Yes. We offer a dual purpose product with our ThermaHug pillows. They can be heated and chilled therefore offering more therapy and value than other thermodynamic pillows. By using a microwave one can enjoy the benefits of moist heat and by using a freezer one can enjoy the benefits of cold therapy.